Refund/Exchange Policy

REFUND: We will gladly accept  your Swag Bags Return  within 3 days of receiving your purchase.... Email us your issue for returning with proof of purchase, ship back the product within 48 hours along with a tracking number included in your email. The item must be unused and in the new condition that it was received. Once our quality control department inspects the return you will receive your complete refund in the original form of payment minus a $8.99 restocking fee.

EXCHANGE: Upon 48 hours of receiving your item if you would like to exchange your product contact us at customersrvc@swagbagswholesale.com. There is a 1 time exchange limit on items unless there is a shipping error or damage to the product.